ADVERTISING & REPUTATION MANAGEMENT
We advertise your home on our website free, as well as on many other 3rd party portals to insure your property is visible to the 40+ million travelers via 20+ variable sites internationally. We operate using a sophisticated property management software, use targeted social media strategies, and implement email marketing to encourage repeat stays. After we “Set-Up” your rental home we work with professional housekeepers and photographers, then dive deep into the details of your home within our listings, allowing us to capture quality reservations at great prices. We reply to booking inquiries, emails, and guest calls immediately, so that we continue to capture positive reviews from our guests after departure. Studies show that travelers are 80% more likely to rent a home with positive reviews.
While we assign 1 team to your home, we work with multiple companies who have years of professional cleaning experience, enabling TAP to ensure the most prestigious clean from top to bottom. The job is always done on time, and to our higher standard, so that we may meet & often exceed Guest & Owner expectations. We work with their staff to train the housekeepers on the unique nuances of your home and our TAP specific requirements, communicate with them practically daily, and even perform an arrival inspection to insure everything is in place prior to guest arrival. These practices significantly reduce guest complaints.
“An Ounce of Prevention is Worth a Pound of Cure”-Benjamin Franklin
Our free and routine inspections, as well as our open communications with our guests allow Tahoe Alpenglow Properties to be proactive as opposed to reactive. TAP is a locally owned and operated company and we work hard to minimize repair and late hour service calls. With our 24/7 guest emergency line, we are able to promptly respond to both minor and major emergencies which insures both the upkeep of your home as well as guest satisfaction which will facilitate positive guest reviews and increase future business. We work diligently with our staff, and local preferred contractors when necessary, to maintain your home to the highest standard. Tahoe Alpenglow Properties carries General Liability Insurance, and each guest stay is inclusive of Damage Protection Insurance with a policy limit of up to $2,000. This means that guests are no longer afraid to report damages, and any damage reported or not reported will be repaired and/or replaced promptly and free of owner charge due to our guest policies, deposits, routine inspections, and insurance. Rest assured knowing that Tahoe Alpenglow Properties is making your vacation home both profitable, and worry free.